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Beattie Pet Hospital - Stoney Creek

Customer Service FAQ and Quick Facts

What are the hours of operation for your urgent care services?

We offer 24-hour urgent care services, every Friday from 7:00 pm through to Monday mornings at 7:00 am.

What types of emergencies can you handle?

Our veterinarians are equipped to handle a variety of emergencies, including but not limited to:

  • Trauma (e.g., car accidents, falls)

  • Poisoning

  • Respiratory distress

  • Sudden onset illness or vomiting

  • Seizures

  • Urgent surgery

  • Other urgent issues – please call us at (289) 965-5555 to discuss

Do I need to make an appointment for urgent care?

No, but we recommend calling us at (289) 965-5555 before bringing your pet in so we can be prepared to assist you.

How much does urgent care cost?

Our urgent care fees vary depending on the services required. An estimate will be prepared and prices will be discussed with you in detail, before our team treats your pet.

What should I bring with me when I bring my pet for urgent care?

Please bring your pet's medical records, if available. It is also helpful to have a list of any medications your pet is currently taking.

Can I book non-emergency appointments online?

Yes, you can book routine, non-emergency appointments online during our regular office hours. Click here to request an appointment!